An eSIM is a virtual SIM card that you can install on your phone without needing a physical SIM card.

Yes, most devices support multiple SIMs so you can keep your main SIM card and install a second or third while you are traveling.

No. Because you can keep your main SIM card active and install a second eSIM from Roaming while traveling, it will not impact your iMessage or Whatsapp.

Yes, if the eSIM data bundle has not been activated on your device we can offer a full refund within 30 days of purchase. Contact us for help using the ? button in the bottom right corner.

Yes. In addition to single‑country plans, we offer regional bundles (e.g., Europe, LATAM, Asia, North America). Browse the Catalog to see coverage, data amounts, and validity.

It depends on the device. Many newer phones can store several (often 5–10) eSIMs, but check your specific model.

Some phones only allow one active eSIM at a time (alongside a physical SIM). Many newer phones support two active eSIMs simultaneously so you can have one for your primary SIM and one for your travel eSIM. Active limits vary by device.

Deleting removes the plan from your device. Many eSIMs cannot be re-installed once deleted. If you have not activated it yet, contact support to see if a reissue is possible.

No. Your primary SIM stays available for calls/SMS/iMessage. Set your travel eSIM as the Cellular/Data line when abroad and keep Data Roaming OFF on your primary SIM to avoid charges.

iMessage typically continues to use your phone number if your primary line is ON. If you turn it OFF, iMessage may switch to your Apple ID email; you can re‑select your number in Send & Receive settings on your iPhone or iPad after re‑enabling the line.

WhatsApp remains linked to the number you registered with and keeps working over whichever data connection is available (including your Roaming eSIM).

Some plans can be installed only once. If you remove a used eSIM it may not be recoverable. If the eSIM has not been activated, contact support before deleting—reissue may be possible in some cases.

Tethering/hotspot works on most devices and networks, but it is subject to local carrier policies. If hotspot is critical for your trip, test it after installation.

Roaming eSIM plans are data‑only and do not include a local phone number. Use VoIP apps for calls/SMS, like WhatsApp or Facebook Messenger, or keep your primary SIM active for voice/SMS if needed.

An eSIM does not enable extra tracking beyond normal mobile networks. We do not track your location; usage is subject to standard carrier network operations and our privacy policy.

Yes, you can add more data anytime by purchasing a new Data Bundle on the My eSIMs page. The new Data Bundle will be queued and automatically used once your current one expires.